Why Am I Getting Only 30 Mbps When I Have a 200 Mbps Internet Package?

Receiving only 30 Mbps with a subscribed 200 Mbps internet package can be frustrating. However, several factors can contribute to this disparity. Here are common issues and troubleshooting steps to help you identify and resolve the problem.

Wired vs. Wireless Connection

If you're using Wi-Fi: Try connecting your device directly to the router with an Ethernet cable. Wi-Fi can be slower due to distance, interference, and signal obstruction. Ensuring a direct connection can significantly boost your internet speed.

Router Placement and Compatibilities

Ensure your router is in a central location: It should be placed away from physical obstructions and electronic devices that may cause interference, such as microwaves or cordless phones. Additionally, check if your modem and router are up to date and compatible with your internet speed. Older models may not support higher speeds.

Network Congestion and Device Limitations

Check multiple devices usage: If several devices are simultaneously using the internet, it can lead to congestion. Bandwidth-heavy activities like streaming or gaming can slow down your connection. Ensure your devices and network adapter can handle 200 Mbps.

ISP Throttling

Your Internet Service Provider (ISP) may throttle your speed: During peak times or after reaching a certain data limit, your ISP may limit your internet speed. Check your ISP's policy regarding service throttling.

Outdated Equipment

Consider upgrading equipment: If your modem and router are older models, they may not support higher speeds. Ensure they are compatible with your internet package and consider upgrading if necessary.

Malware or Background Applications

Bandwidth hogging: Malware or background applications using bandwidth can affect your internet speed. Run a comprehensive security scan and close unnecessary applications to ease network congestion.

Check for Service Outages

Service disruptions: There may be temporary outages or maintenance in your area affecting your service. Check your ISP's website or contact their support for updates.

Speed Test

Measuring speed: Use a reliable speed test tool like Ookla Speedtest to measure your internet speed at different times of the day. This will help you determine if the issue is consistent or time-related.

If you have tried the above steps and are still experiencing issues, contact your ISP for assistance: They can diagnose the problem and possibly schedule a technician to check your connection. By systematically addressing these factors, you should be able to identify and resolve the cause of the slow internet speed, ensuring you are getting the most out of your 200 Mbps package.