WhatsApp Missed Calls Not Ringing: Troubleshooting Steps and Solutions
Have you ever found yourself in the situation where you receive a missed call notification on WhatsApp, but your phone does not actually ring? This issue can be quite frustrating and may stem from a variety of potential causes. This article will guide you through some comprehensive troubleshooting steps to resolve the problem.
Check App Permissions
Ensure that WhatsApp has the necessary permissions to access your phone's microphone and notifications. Here's how you can check and adjust these permissions:
Navigate to Your Phone's Settings. Locate the Apps or Apps Notifications section. Find WhatsApp in the list and tap on it. Review the permissions and ensure that Microphone and Notifications are granted.Update WhatsApp
Make sure you are using the latest version of WhatsApp. An outdated app can cause various issues, including problems with calls. Follow these steps to update:
Open the Google Play Store (for Android users) or the Apple App Store (for iOS users). Search for WhatsApp. Check if there is an available update and follow the prompts to install it.Check Do Not Disturb Mode
Your phone might be in Do Not Disturb mode, which can prevent incoming calls from ringing. Here's how to check and adjust this setting:
Open the Settings app. Navigate to the Do Not Disturb or Quiet Mode option. Make sure the Do Not Disturb switch is turned off or configure it to allow calls.Network Connection
A poor internet connection can cause WhatsApp calls to not ring properly. Ensure you have a stable internet connection:
For Wi-Fi users: Ensure you are connected to a stable Wi-Fi network. For Mobile data users: Check your mobile data signal and ensure it is not weak.Notification Settings
Check your notification settings within WhatsApp to ensure call notifications are enabled:
Navigate to WhatsApp -> Settings. Go to Notifications. Ensure that the Call Notifications option is turned on.Clear Cache
Clearing the app cache can often resolve temporary glitches:
Navigate to Your Phone's Settings. Find Apps or Apps Notifications. Select WhatsApp. Tap on Storage or Cache. Clear the cache.Reinstall WhatsApp
If the issue persists, consider uninstalling and reinstalling WhatsApp. Make sure to back up your chats before performing this step:
Navigate to Your Phone's Settings. Find Apps or Apps Notifications. Locate WhatsApp and uninstall it. Download and install WhatsApp from the Google Play Store or Apple App Store.Check for Device Issues
If none of the above steps resolve the issue, there may be a problem with your device itself. Here are some additional steps to try:
Restart your phone. Check for any available software updates.Additional Considerations
Are the missed calls possibly from strange numbers? Sometimes, scammers intentionally make short rings to avoid detection. To test if this is the case, ask someone you know to call you through WhatsApp using a known number and simulate a realistic scenario by locking the phone in your pocket for a minute. If the call rings and opens normally, the missed calls from strange numbers may have been made intentionally. However, if the known call test fails, it could indicate an issue with WhatsApp permissions.
If you've tried all these steps and the issue persists, it might be worth reaching out to WhatsApp support for further assistance.