What to Do If Your PAN Card Status Shows ‘Application Withheld for Processing'
If your PAN (Permanent Account Number) card status shows ‘application withheld for processing,’ it usually means that there is a delay or issue with your application. Here are detailed steps to resolve the issue:
Check Application Details
First, verify that all the details you provided in your application are correct. This includes your name, date of birth, address, and any other information. Small inaccuracies can lead to processing delays.
Contact Customer Support
Reach out to the customer support of the agency you applied through, such as NSDL or UTIITSL in India. You can call their helpline or send an email to inquire about the specific reason for the withholding. Prompt communication can help resolve the issue faster.
Review Documentation
Ensure that all necessary documents were submitted correctly and that they are valid. Any discrepancies or missing documents can lead to a hold on your application. Common documents include proof of identity, proof of address, and birth certificate.
Follow Up
If you receive a reason for the hold, take the necessary steps to address the issue. This may involve resubmitting documents or providing additional information. Follow up with the customer support team to track the status of your application.
Check Online Status
Continue to monitor your application status online for any updates. Most agencies provide online portals where you can check the progress of your application.
Patience and Persistence
Processing times can vary, so be prepared for potential delays. If the issue is not resolved within a reasonable timeframe, continue to follow up. Patience and persistence are key to a successful resolution.
Guidance for Urgent Situations
If your PAN card status shows ‘application withheld for processing’, you may have to wait until your application is processed. To expedite the process, follow these additional steps:
Call the Agency for Clarification
Contact the agency directly by calling their toll-free number or the phone number provided on their official website. Provide your PAN reference number to ensure they have accurate information about your application. They may request specific documents or provide guidance on what you can do to prepare for the next step in the process.
Understand the Reason for Hold
Typically, the hold is due to incomplete or inaccurate details or documents. If the email or PAN status mentions ‘incomplete details/documentary proof,’ check the specific issues they have raised, such as a DOB document not matching your original DOB or a residential address not matching documentary proof.
Do Not Communicate via Email
While the email might be a convenient way to communicate, it often results in delays. Instead, call the agency using their official contact number to resolve the issue promptly.
By following these steps, you can clarify the situation and work towards resolving the issue with your PAN card application efficiently.