Troubleshooting iCloud Backup Issues with WhatsApp

If WhatsApp is prompting you to turn on iCloud Drive despite it already being enabled, don't panic. Here are some steps you can take to troubleshoot and resolve the issue.

Check iCloud Drive Settings

H3: Go to Settings on your iPhone. H3: Tap your name at the top to access Apple ID settings. H3: Select iCloud and ensure that iCloud Drive is toggled on.

Check WhatsApp Permissions

H3: Open Settings and scroll down to find WhatsApp. H3: Make sure it has the necessary permissions, including access to iCloud.

Restart Your Device

Sometimes simply restarting your iPhone can resolve temporary glitches. Follow these steps:

H4: Press and hold the Power button until the slide to turn off option appears. H4: Slide to turn off the phone. H4: Press and hold the Power button again to turn the phone back on.

Update WhatsApp

Ensure you are using the latest version of WhatsApp. To update, follow these steps:

H4: Open the App Store on your iPhone. H4: Search for WhatsApp in the search bar. H4: If an update is available, tap the Update button.

Reinstall WhatsApp

If the issue persists, you might consider uninstalling and reinstalling WhatsApp. Follow these steps:

H4: Open the App Store. H4: Tap the iPhone icon to view apps. H4: Find WhatsApp in the list and tap it. H4: Tap the X to uninstall the app. H4: When prompted, restart your phone and open the App Store to download and install WhatsApp again. H4: Remember to have a backup of your chats before uninstalling.

Sign Out and Back into iCloud

H3: Go to Settings [your name] Sign Out. H3: Then sign back in to your iCloud account.

Check for iOS Updates

Make sure your iPhone is running the latest version of iOS. Follow these steps:

H3: Go to Settings. H3: Scroll down to General. H3: Tap Software Update.

Once you've tried all these troubleshooting steps and if the issue still persists, you may want to contact Apple Support or WhatsApp support for further assistance.

Seeing that WhatsApp Messenger takes space on your iCloud storage only means that you have a proper backup on Apple’s servers, but it does not necessarily mean that it’s available for the local app on your iPhone. In order for the local WhatsApp Messenger app to backup to and restore from iCloud, you need to activate two things on your iPhone:

Activate iCloud Drive

H3: Open Settings. H3: Access the iCloud panel. H3: On iOS 10.3 and up, tap on your Apple ID, then on iCloud. H3: On iOS 10.2 and down, scroll down and tap on iCloud. H3: Scroll down and activate iCloud Drive. H3: Wait a bit for the iCloud Drive to activate. H3: Make sure that WhatsApp is toggled on too. H3: Re-open WhatsApp to restore your backup.

Hope this helps! Thanks for the screenshots provided in the comments.