Dealing with an Asus Laptop That Stops Charging at 59%

When your Asus laptop battery stops charging after reaching 59%, it can be frustrating. This issue has several potential causes, but fear not! This comprehensive guide will walk you through the steps to diagnose and resolve the problem.

1. Check Power Adapter and Cable

Ensure that the power adapter is correctly plugged into both the laptop and the wall outlet. Inspect the power cable for any visible damages, such as fraying or kinks, which may prevent proper charging.

2. Battery Calibration

Discharge the Battery

Let the battery drain completely until the laptop automatically shuts down. This is crucial for recalibrating the battery meter and providing accurate charge level readings.

Charge Fully

Plug in the charger and let the battery charge uninterrupted until it reaches 100%. This step can help recalibrate the battery meter and might resolve the issue.

3. Remove and Reinsert the Battery

For laptops with removable batteries, follow these steps:

Turn off the laptop and unplug it from the power source. Remove the battery, holding the power button for about 15 seconds to discharge any residual electricity. Reinsert the battery, making sure it is correctly placed and tightened. Reconnect the power adapter and observe if the charging issue persists.

4. Check for Software Issues

Update Drivers

Go to the Device Manager in your Control Panel, ensuring there are no pending updates for battery drivers. These updates can improve compatibility and resolve charging issues.

Power Settings

Make sure your power settings are not restricting the battery’s ability to charge. Go to Control Panel Power Options and review your settings to ensure they are not set to limit battery charging.

5. Inspect Battery Health

Use software tools like HWMonitor or BatteryInfoView to assess the battery’s health. Signs of poor battery health include inconsistent charging patterns, frequent shutdowns, or the need for more frequent charging. If the battery health is poor, it may be time to consider a replacement.

6. Reset the System Management Controller (SMC)

Some laptops experience charging issues due to a malfunctioning SMC. Research the specific model of your Asus laptop and follow the manufacturer's instructions to reset the SMC. This step may involve removing the battery, unplugging the power adapter, and holding the power button for a few seconds.

7. BIOS Update

Visit the Asus support website to check for any available BIOS updates. Sometimes, updating the BIOS can resolve charging issues by improving the communication between the battery and the laptop's motherboard.

8. Contact Support

If all the above steps fail to resolve the issue, it may be a hardware problem. Contact Asus customer support or take your laptop to an authorized service center for a comprehensive diagnosis and repair.

Additional Notes

While attempting to troubleshoot, be cautious of voiding your warranty. Opening the laptop or performing DIY repairs can invalidate your warranty, so avoid these actions unless absolutely necessary. A battery that consistently stops charging at a certain percentage could indicate it is nearing the end of its lifespan and may need to be replaced.

Follow these steps methodically, and one of them is likely to resolve the charging issue. Happy troubleshooting!