Troubleshooting Power Bank Issues: When It Stops Charging and Gets Hot

If your power bank suddenly stops charging and its not turning on, and you notice it getting hot when plugged in, dont worry. This article will guide you through the steps to troubleshoot and potentially resolve this problem.

Understanding the Symptoms

Your power bank may be experiencing issues due to a short circuit in the charging circuit or a problem with the battery. When plugged in, the charging panel might get hot, but the charging indicator fails to turn on. This could indicate a problem with the voltage regulator or the battery cells.

Initial Troubleshooting Steps

Here are some initial steps to take when your power bank is not charging and is getting hot:

1. Check the Charger and Cable

- Ensure that the charger and cable are functioning properly. Try using a different charger and cable to see if the issue persists. Sometimes, the problem might be with the cables or the charger.

2. Inspect for Damage

- Examine the power bank for any visible signs of damage. Cracks, dents, or swelling could be indications of physical damage. If you notice any, it may be best to stop using it immediately.

3. Allow It to Cool Down

- If the power bank is getting hot, unplug it and allow it to cool down completely. Overheating could indicate a short circuit or internal failure. Ensure it has cooled down before resuming any tests.

4. Reset the Power Bank

- Determine if your power bank has a reset button. If it does, try pressing it. If there is no reset button, simply leave it unplugged for a while.

5. Check the Capacity

- If the power bank has been used extensively or is old, the battery may have degraded significantly. This can lead to charging issues. If it is still under warranty, consider contacting the manufacturer for support.

Advanced Troubleshooting Steps

If the above steps do not resolve the issue, you may need to take more advanced actions:

1. Test with a Load

- After attempting to charge, try connecting a device to see if the power bank can still output power. If it does, there may be an issue with the charging circuit.

Professional Help and Safety Considerations

If none of the above steps work, it might be time to consult a professional or contact the manufacturer's customer support for further assistance.

Important Note: If the power bank continues to get hot or shows any signs of swelling or leakage, stop using it immediately. It may pose a safety risk, and it is advisable to properly dispose of it to avoid any potential hazards.