Troubleshooting Moto G4 Plus Battery Issues: A Comprehensive Guide

It sounds like your Moto G4 Plus is experiencing some battery-related issues. Here are some steps you can take to troubleshoot and possibly resolve the problems:

1. Check for Software Updates

Ensure your device is running the latest software version as updates can fix bugs and improve battery performance. To check for updates:

Go to Settings > About phone > System updates

2. Calibrate the Battery

Sometimes the battery meter can become inaccurate. To recalibrate:

Use your phone until it shuts down due to low battery. Charge it to 100 without interruption. Use the phone normally until it drains completely again. Repeat this process a couple of times.

3. Check Battery Health

You may want to check the battery's health using third-party apps like AccuBattery or similar. These apps can provide insights into battery capacity and health.

4. Manage Background Apps

Some apps can drain your battery quickly especially when using the internet. To manage background apps:

Go to Settings > Battery > Battery usage to see which apps are consuming the most power. Consider uninstalling or disabling apps that you don’t use often.

5. Reduce Internet Usage Impact

While using the internet try these tips:

Disable background data for apps that don’t need it. Use Wi-Fi instead of mobile data when possible as Wi-Fi is generally less demanding on battery. Lower screen brightness and reduce screen timeout duration.

6. Factory Reset as a last resort

If the above steps don’t resolve the issue, consider performing a factory reset. Back up your data first as this will erase everything on your device:

Go to Settings > System > Reset options > Erase all data factory reset.

7. Replace the Battery

If your phone still shuts down unexpectedly or drains quickly after trying the above steps, the battery itself may be failing. Consider visiting a repair shop to have the battery checked or replaced.

8. Seek Professional Help

If the problem persists even after a battery replacement, there may be a hardware issue with the phone and it’s advisable to seek professional assistance.

By following these steps, you should be able to improve your device's battery performance and resolve the shutdown issue.