Introduction

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The Google Camera app, known for its high-quality still images, occasionally faces issues with its video mode on certain devices. If yoursquo;re encountering problems with the video mode in the Google Camera app on your Redmi Note 4, it might be frustrating to not have the full capabilities of the app at your disposal. This article will help you troubleshoot and possibly resolve the issue.

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Understanding the Problem

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The Google Camera app is frequently updated to support new devices and features. However, sometimes these updates may not align perfectly with older models like the Redmi Note 4. This can lead to specific functionalities, like the video mode, not working as expected.

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Checking for updates

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One of the first steps to troubleshooting any app issue is to ensure yoursquo;re running the latest version. Herersquo;s how you can update the Google Camera app:

r r r Open the Google Camera app.r Go to the Settings menu.r Look for the option to check for Updates and hit it.r If an update is available, follow the on-screen instructions to install it.r r r

Device Compatibility

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Another potential issue might be that the latest version of the Google Camera app is not fully compatible with the hardware of your Redmi Note 4. You can verify this by comparing your devicersquo;s specifications with the supported devices list on the apprsquo;s Google Play Store page.

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Clearing Cache and Data

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If the app is updated and your device is compatible, but the issue persists, you can try clearing the cache and data of the Google Camera app. This process will not delete your photos but might resolve app glitches.

r r r Go to your devicersquo;s Settings app.r Find the Apps or Application Manager section.r Scroll down and find the Google Camera app.r Tap on it and then select Storage.r Tap Clear Cache and then tap Clear Data. Note: Be cautious when clearing data as it will reset the app to its default state.r r r

Contacting Support

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If all else fails, it might be time to reach out to the support team for the Google Camera app. They can provide detailed assistance and may even log a bug report for the developers to address.

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Herersquo;s how you can contact support:

r r r Open the Google Camera app.r Go to the Settings menu.r Scroll down and tap on Help and Feedback.r Select Contact Us and follow the prompts to provide detailed information about your issue.r r r

Conclusion

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While the Google Camera app is generally robust, occasional issues with the video mode can still arise. By following the steps above, you can troubleshoot and resolve the issue on your Redmi Note 4. If the problem persists, reaching out to support can provide you with the necessary assistance.

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Key Takeaways:

r r Update the Google Camera app to the latest version.r Ensure your device is compatible with the latest app version.r Clear the apprsquo;s cache and data to resolve glitches.r Contact support if the problem continues.r r r

For more tips and tricks, stay tuned for updates on our blog.