Purchasing AppleCare for Damaged iPhones: A Comprehensive Guide
When it comes to purchasing AppleCare, it's important to understand the criteria that must be met for eligibility. One common question is whether you can buy AppleCare when your iPhone screen is already cracked. Here, we'll explore this topic in detail and provide insights to help you make informed decisions.
Understanding AppleCare Eligibility
AppleCare is an extended warranty offered by Apple that provides additional coverage for your device beyond the original manufacturer's warranty. However, there's a catch: AppleCare can only be purchased within a specific timeframe and under certain conditions. Specifically, AppleCare must be bought within 60 days of purchasing the device and the device needs to be in good condition. If your iPhone already has damage such as a cracked screen, you cannot purchase AppleCare at that time. If you wish to enroll in AppleCare, you must first repair any damage to your device.
Steps to Buying AppleCare After Repairing Your Damaged iPhone
If your iPhone is already damaged and you want to purchase AppleCare, you should follow these steps:
Repair your damaged screen at the Apple Store.
Purchase AppleCare within 60 days of buying your iPhone, but ensure the repair is completed before the 60-day period ends. Typically, you should make sure to go to the Apple Store[Note 1] at least a day or two after purchasing AppleCare to ensure that the device passes the diagnostic test.
Common Scenarios
Sometimes, customers encounter situations where their iPhone has already shown signs of damage when they attempt to purchase AppleCare. For example, a customer might have been almost successful in purchasing AppleCare until they revealed a cracked screen during a required maintenance check. In such cases, the process for enrolling in AppleCare will be denied.
It's crucial to inform the Apple representative about any damage to your iPhone early in the process and before the diagnostic check is conducted. Failing to do so could result in the process being denied.
Key Points to Remember
AppleCare is primarily an extended warranty and not an accidental damage plan.
AppleCare covers defects in workmanship but does not cover damage that you or any other person may accidentally cause.
Beyond the initial 2-year factory warranty, AppleCare extends the warranty for another 2 years, providing coverage until the total coverage period reaches 4 years.
By understanding these key points, you can better navigate the process of purchasing AppleCare for your damaged iPhone and avoid any potential problems. If you have any further questions or concerns, feel free to reach out to the Apple Store for additional support.
Conclusion
In summary, if your iPhone is already damaged, you can still purchase AppleCare as long as you repair the damage and purchase AppleCare within the 60-day window. However, it's important to ensure that your device passes the initial diagnostic test. To avoid any issues, make sure you disclose any damage to your iPhone early in the process and follow the necessary steps for repair and enrollment.
We hope this guide helps you make informed decisions about purchasing AppleCare for your damaged iPhone. If you have any questions, please feel free to leave a comment or contact the Apple Store for further assistance.
[Note 1]: It's important to note that it's best to go to the Apple Store a day or two after purchasing AppleCare, to ensure that your device passes the diagnostic check and meets the eligibility criteria for AppleCare.