LG Smart TV Remote Troubleshooting: Volume Stuck at 35
If your LG smart TV remote is not working properly and the volume is stuck at 35, you can follow these detailed troubleshooting steps to resolve the issue. Here are some effective solutions you can try to get your remote working again.
Check the Batteries
Ensure that the remote batteries are not dead or improperly installed. Replace them with fresh batteries if needed. This is often the first and simplest solution to try before diving into more complex checks.
Power Cycle the TV
Turn off the TV and unplug it from the power source. Wait for about 30 seconds, then plug it back in and turn it on. This power cycle can help clear any temporary software issues that might be affecting the remote.
Check for Obstructions
Make sure there are no obstructions between the remote and the TV's infrared receiver. Sometimes, objects can block the remote signal, leading to improper functionality. Move anything that might be in the way.
Reset the Remote
If your remote has a reset button or procedure, consult your user manual to reset it. This can help eliminate any software glitches that are affecting the remote.
Use the TV's Buttons
Try adjusting the volume using the physical buttons on the TV. This can help you determine if the issue is with the remote or the TV itself. It's an easy way to test the functionality of the TV without the remote.
Check for Software Updates
Make sure your TV's software is up to date. Software updates can often address bugs and improve functionality. You can usually check for updates in the settings menu.
Try a Different Remote
Test with another LG remote to see if the issue persists. This can help you identify whether the problem is with the remote or the TV itself. If the issue is isolated to one remote, you know the problem lies with the remote.
Factory Reset (As a Last Resort)
If none of the above steps resolve the issue, you may need to consider performing a factory reset of the TV. Keep in mind that this will erase all settings and data, so use it carefully. This is a drastic measure and should only be used if other solutions fail.
Note: If you have access to the TV's troubleshooting page, it is recommended to refer to the official guide. It may provide additional steps or specific solutions tailored to your model.
Additional Tips
Similar to PCs, rebooting the TV can often solve many common issues. Rebooting the TV might help address the volume problem.
For older remotes, cleaning the contact parts of the remote can also help. Use paper towels and a little water to gently clean the contact part of the bottom of the remote and the track on the motherboard where the rubber touches it. This can eliminate any dirt or debris that might be preventing proper functionality. If this doesn't work, you can try using cigarette paper or chewing gum paper to glue a small piece of paper to the rubber buttons, which might make better contact with the motherboard.
If you have tried all the above steps and the issue persists, it might be a hardware problem with either the remote or the TV. In this case, consider contacting LG support or a professional technician for assistance.