How to Retrieve Photos and Videos from a Vault App with a Broken Display on Another Phone
Having a broken display on your phone can be frustrating, especially if you rely on a vault app to store your important photos and videos. This article will guide you through various solutions to help you access your valuable content without further damaging your device.
Try Connecting to a Computer with a USB Cable
The first method you can try is using a USB cable to connect your phone to a computer. If your phone is recognized, navigate to the vault app folder and copy the photos and videos to your computer. This can be done even if the display is not working properly.
Use Screen Mirroring Software
If your phone supports screen mirroring, consider using software like Vysor or Scrcpy. These tools can display your phone’s screen on your computer, allowing you to navigate the vault app and access your photos and videos.
Utilize an OTG Adapter for Access
An OTG (On-The-Go) adapter can be used to connect a mouse to your phone. This can help you navigate the screen even if it is broken, making it easier to locate and access your files. You can push the mouse buttons to perform clicking actions or scroll through your vault app.
Access a Cloud Backup
Many vault apps offer a cloud backup feature. If your app supports this, log into your account on another device to access your photos and videos. This is a safe and reliable way to retrieve your files, especially if the physical display is not functioning properly.
Visit a Repair Shop
If none of the above methods work, it might be a good idea to take your phone to a repair shop. They may be able to fix the screen temporarily, allowing you to access your data.
Contact Customer Support
Another option is to reach out to the customer support of your vault app. They may have additional assistance or specific solutions to help you recover your data.
Additional Tips
Be careful when handling your device to avoid further damage. Also, consider the possibility of transferring your data to a new phone through the assistance of a professional or service, as demonstrated in the anecdote about a family transferring data from an old phone to a new one. This method was reportedly efficient and free of charge.
Steps to Securely Transfer Data
One secure method is to decrypt your files from the vault, install the vault app in your new phone, and then transfer the files between them. Afterward, re-encrypt the files in the new phone for added security.
Remember: The key to successfully retrieving your photos and videos lies in trying multiple methods and being patient. Always approach the process with a detailed plan and handle your device with care to avoid any additional damage.
Incase you're facing difficulty with a specific vault app, consider visiting the manufacturer's support page or reaching out to customer support. They may have a more tailored solution for your needs.