How to Fix the ‘Too Many USB Devices Connected’ Error on Your PS4

When you encounter a 'too many USB devices connected' error message on your PS4, it might seem like you have surpassed the device limit. However, the error is often a slight misinterpretation of a power-related issue. This guide will help you troubleshoot the problem effectively without adding more devices than the port specifications allow.

Step 1: Disconnect All USB Devices

The first step in troubleshooting the issue is to disconnect all USB devices from your PS4. This includes controllers, external hard drives, and any other peripherals.

Step 2: Reconnect Devices One at a Time

After disconnecting all devices, reconnect them one by one. This procedure will help identify if a specific device is causing the error due to excessive power consumption.

Step 3: Check USB Ports for Damage

Inspect the USB ports on your PS4 for any visible damage or debris. Use compressed air to clean out any dust or dirt that might be affecting the connection. Ensuring the ports are clean and undamaged can help resolve the issue.

Step 4: Use a Different USB Cable

Consider using a different USB cable to connect your controller or any other device. Faulty cables can often cause connectivity issues, so swapping out the cable can help identify if a faulty cable is the culprit.

Step 5: Restart Your PS4

After reconnecting the devices, restart your PS4. This action can help refresh the system and clear temporary glitches that might be affecting the USB port.

Step 6: Update PS4 System Software

Ensure your PS4 is using the latest system software. To check for updates, go to Settings System Software Update.

Step 7: Check External Hard Drive Compatibility

If you are using an external hard drive, ensure it is compatible with the PS4. The PS4 supports USB 3.0 drives with a maximum capacity of 8TB. Incompatibility can lead to power and connection issues.

Step 8: Reset the PS4

If the issue persists, resetting your PS4 to factory settings might be necessary. Make sure to back up your data before proceeding, as this action will erase all data on the system. To reset, go to Settings Initialization Initialize PS4.

Step 9: Contact Sony Support

If, after trying all the above steps, the issue still persists, you may want to contact PlayStation Support for further assistance. They can provide advanced troubleshooting steps and, if needed, replace faulty hardware.

By following these steps, you should be able to resolve the 'too many USB devices connected' error on your PS4. If the error persists, it may indicate a more serious underlying issue that requires professional attention.

Note: The message is misleading. There is a low chance you have too many devices connected to the port, but a single device might be drawing too much power from the USB bus. Ensuring that your power draw is within the limits set by your machine design can help avoid this error. If your external hard drive is drawing power from the USB bus, it may be time to replace your drive with one that uses a separate power supply.