How to Fix an ASUS Monitor Not Displaying Correctly

If you are experiencing issues with your ASUS monitor such as incorrect display resolution or other problems, there are several steps you can take to diagnose and potentially resolve the issue. This article will provide you with a comprehensive guide to help you troubleshoot common issues related to ASUS monitors.

1. Boot in Safe Mode

Safe Mode is a troubleshooting tool that allows you to start Windows with a minimal set of drivers and services, which can help you identify corrupted software or driver conflicts that may be affecting your monitor. To boot into Safe Mode, follow these steps:

Restart your PC and repeatedly press the F8 or Shift F8 key before the Windows logo appears. This will bring up the Advanced Boot Options menu.

Select Safe Mode. This will start Windows with a lower resolution and refresh rate, which is a good starting point for testing.

Once in Safe Mode, adjust the display settings as described below.

2. Adjust Display Settings

The display settings on your ASUS monitor might be causing the issue. To check and adjust these settings, follow these steps:

Right-click on the desktop and select Display settings or Screen resolution.

Set the resolution to a lower value, such as 1921080, and ensure the refresh rate is set to 60 Hz. This is usually safe for most monitors.

Apply the changes and restart your PC normally.

3. Use Another Monitor

To rule out a faulty monitor or connect issue, you can use another monitor to see if the problem is with the specific ASUS monitor. If the other monitor works correctly, you can apply the same settings as above and then reconnect your ASUS monitor.

4. Check Cable Connections

incorrect cable connections can be the source of monitor issues. Check that the video cable (HDMI, DisplayPort, DVI, etc.) is securely connected to both the monitor and the PC. If possible, try using a different cable to rule out a faulty one.

5. Update Graphics Drivers

If you can access the desktop either in Safe Mode or using another monitor, update your graphics card drivers. Follow these steps:

Go to the manufacturer's website (NVIDIA, AMD, or Intel) and download the latest drivers for your graphics card.

Install the downloaded drivers and restart your PC.

6. Reset Monitor Settings

Your monitor may have been configured incorrectly. If your monitor has an on-screen display (OSD) menu, try resetting the monitor to its factory settings:

This option is usually found in the settings menu of the monitor.

7. Check Graphics Card Output

Sometimes, the issue lies with the graphics output. Ensure that your graphics card is properly seated in its slot and that any required power connectors are attached. If you have integrated graphics, try switching to that to see if the problem lies with the dedicated graphics card.

8. BIOS/UEFI Settings

Accessing the BIOS/UEFI settings can help you ensure that the display output is correctly configured. To do this, follow these steps:

Access the BIOS/UEFI settings during startup, usually by pressing F2, DEL, or Esc.

Check if there are settings related to the display output and ensure it is set to the correct output (PCIe for dedicated GPUs).

If none of the above solutions work, your issue may be with the hardware of the monitor or the graphics card. In this case, consider contacting ASUS support or the retailer for further assistance.