How to Fix a Moto X Play Stuck on Bootloader Unlocked Screen Running Android 7.1.1

Having trouble with your Moto X Play because it's stuck on the bootloader unlocked screen running Android 7.1.1? Fear not, as this guide offers detailed steps to help you resolve the issue.

1. Force Restart Your Phone

The simplest and quickest solution is often the most effective. Follow these steps to attempt a force restart of your phone:

Press and hold the Power button for about 10-15 seconds until the device powers off.

Turn it back on and see if it boots normally.

2. Boot into Recovery Mode

If the force restart didn't work, booting into recovery mode is your next best step. Follow these steps to accomplish this:

Power off the device completely.

Press and hold the Volume Down button and the Power button simultaneously until the bootloader menu appears.

Use the Volume buttons to navigate to Recovery Mode and select it with the Power button.

Once you see the Android logo with a triangle, press and hold the Power button and then press the Volume Up button to enter recovery mode.

In recovery mode, use the Volume buttons to navigate and select Wipe cache partition. This will not delete your data.

After that, select Reboot system now.

3. Factory Reset as a Last Resort

If the device still does not boot normally, consider a factory reset. This will erase all data on your device. Follow these steps:

Boot into recovery mode as described above.

Navigate to Wipe data/factory reset and select it.

Confirm the action and wait for the process to complete.

After the reset, select Reboot system now.

4. Flash Stock Firmware (Advanced)

If the device remains stuck, you might need to flash the stock firmware. This step is more advanced and requires specific knowledge and tools:

Download the appropriate firmware for your Moto X Play from a reliable source like the official Motorola website or XDA Developers.

Set up ADB and Fastboot on your computer.

Boot your phone into fastboot mode by pressing Power and Volume Down.

Connect your phone to your computer and use the command line to flash the firmware. The commands will vary depending on the firmware files.

5. Seek Professional Help

If you're uncomfortable with any of these steps, or if the problem persists, consider taking your phone to a professional repair service.

Important Notes

Make sure your device has sufficient battery before attempting these steps. Backup your data if possible before performing a factory reset or flashing firmware, as these actions will erase data.

These methods should help you resolve the issue of your Moto X Play being stuck on the bootloader unlocked screen running Android 7.1.1.