Fixing the Non-Responsive Touchpad on an Asus Laptop: A Comprehensive Guide

Are you frustrated by a non-responsive touchpad on your Asus laptop? This problem can significantly impact your productivity. Fortunately, by following a few steps and checking possible causes, you can restore your touchpad to full functionality.

Common Causes of a Non-Responsive Touchpad

There are several reasons why your Asus touchpad might not be working properly. The most common one is that the touchpad is disabled, but there are other potential issues such as outdated drivers, an outdated Windows version, or even hardware defects.

How to Identify and Resolve Common Issues

1. Checking if the Touchpad is Enabled

If your touchpad is the touchpad of an Asus laptop, the first step is to ensure that it is enabled.

Open the Settings app of your Windows 10 Asus computer. Click on the Devices. In the left side panel under Devices, you will see the option of Touchpad. Click on Touchpad and then click Additional settings. Check the box adjacent to the Enable Touchpad option. Click Apply and then OK.

2. Handling New Laptops: Lenovo Ideapad Gaming 3

If you are dealing with a new Lenovo Ideapad Gaming 3, chances are you might have disabled the touchpad. To enable it, press the special key on F10. If the Windows touchpad toggle key fails to enable the touchpad, you can also try using the Lenovo Vantage application to deactivate the automatic laptop activation when you open the lid. Use the usual power button to switch on the laptop.

Advanced Troubleshooting: Hardware Issues

When the above steps do not resolve the issue, it might be a hardware problem. In my case, using an Asus ZenBook 13 OLED UM325, cleaning the cooling fan and reapplying thermal paste revealed a faulty hardware connection strip.

Connection Strip Issue

The connection strip between the touchpad and the motherboard has a convoluted path, which results in the strip being loose and not aligned vertically. This loose connection can cause the touchpad to behave erratically at times.

Solution: Double-Sided Tape to the Rescue

To resolve this issue, carefully place a double-sided tape underneath the touchpad connection strip. This will hold the strip in place and align it correctly with the pins inside the port.

Example: ``` STEP 1: Clean the cooling fan and apply fresh thermal paste. STEP 2: Power down the laptop and open it carefully. STEP 3: Locate the touchpad connection strip and apply double-sided tape to keep it in place. STEP 4: Reassemble the laptop and run Windows Update to ensure everything is optimized. ```

Conclusion

This issue could be caused by a faulty third-party hardware manufacturer, in this case, ELAN. It's frustrating knowing that a city like Bengaluru has only one authorized Asus service center for laptops, which might take 4–7 working days to check your device.

However, with the above steps, you can save both time and money by fixing the problem yourself. Your computing experience will surely improve with a functional touchpad.

Happy computing!